Effective Date: 12 May 2026
At CCS Checkup, we understand that your family's information is personal and important. This Privacy Policy explains what information we collect when you use our website and services, including CCS Checkup, the Quick CCS Calculator and Track My CCS, why we collect it, and how we use and protect it.
We are committed to handling your information with utmost care, transparency, and respect for your privacy.
CCS Checkup is an independent, estimate-only decision-support tool designed to help Australian families understand their Child Care Subsidy estimates and explore possible CCS outcomes.
CCS Checkup helps you generate estimates and save scenarios based on the information you provide.
When you use CCS Checkup, we may collect or process different types of information.
When you create an account, we may collect basic account details such as:
To generate estimates and saved scenarios, you may enter CCS-related details. This may include information such as:
This information is used to provide your CCS estimates, checkups and saved scenarios within your account.
We do not sell this data. We do not share this data with Centrelink or Services Australia. Trusted service providers, such as Base44 for app hosting and data storage, may process this information as needed to operate and maintain the service.
CCS Checkup records when a user accepts the decision-support disclaimer. These records may include:
These records help show that users were presented with and accepted the important decision-support disclaimer.
When you subscribe to Track My CCS, payment processing is handled securely by Stripe, our third-party payment processor.
CCS Checkup does not store your full payment card details.
We may receive and store Stripe identifiers, such as a Stripe customer ID or subscription ID, to manage your subscription status.
Please refer to Stripe's own privacy information for details about how Stripe handles payment information.
We collect usage data to understand how CCS Checkup is being used and to improve the service. This may include:
Usage data may be anonymous when you are not logged in, or account-associated when you are logged in.
We do not use analytics to view your detailed CCS calculator inputs, saved CCS profiles, family income details, child details, care arrangements or scenario data.
We use Google Search Console to monitor how CCS Checkup appears in Google Search. This helps us understand things such as:
Google Search Console does not collect personal user data from inside the CCS Checkup application.
CCS Checkup is built and hosted on the Base44 platform. Base44 provides the app infrastructure used to run CCS Checkup and store app data. Base44 may process data as needed to operate, host and maintain the service.
We use your information to:
We do not sell, rent or trade your personal information.
We may share or process information with trusted service providers only as needed to operate CCS Checkup. These may include:
We do not share your CCS calculator or checkup data with Centrelink or Services Australia.
We may also disclose information if required by law, regulation, legal process or a valid request from a public authority.
We are committed to limiting access to your information.
As the app administrator, we may be able to see:
Due to built-in security controls, including row-level security, we do not have general access to your detailed CCS calculator inputs, saved CCS profiles, family income details, child details, care arrangements or scenario data.
That detailed information is restricted to your user account. We would only seek access to such information if you explicitly grant permission for technical support or troubleshooting, or if access is otherwise required for lawful or security-related reasons.
CCS Checkup may send or support essential transactional or service-related communications, such as emails relating to login, account access, security, subscriptions, payments or important service information.
CCS Checkup does not intend to send marketing, promotional, product update, onboarding or non-essential emails to users unless users have clearly opted in to receive those communications.
We are aware that some CCS Checkup users have received Base44-branded or platform-originated emails. We are reviewing this with Base44 to understand what emails are sent, what triggers them, who receives them, and how non-essential emails can be disabled or controlled.
If you receive a non-essential or promotional email that you do not wish to receive, you should use any unsubscribe link provided in that email and may also contact us through the details below.
We aim to ensure CCS Checkup users only receive essential transactional/service emails unless they have clearly opted in to receive other communications.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes using secure app hosting through Base44 and secure payment processing through Stripe.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
You may contact us to request access to, correction of, or deletion of your personal information.
You can access and update some account information by logging into your CCS Checkup account.
If you wish to delete your account or request deletion of specific data, please contact us using the details below. We will take reasonable steps to respond to your request, subject to any legal, security, accounting or operational obligations that may require us to retain certain information.
We may update this Privacy Policy from time to time to reflect changes to our services, data handling practices, legal requirements or platform providers.
If we make material changes, we will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, your privacy rights, or if you wish to make an access, correction or deletion request, please contact us at:
ccscheckup@gmail.comImportant legal note
This Privacy Policy is provided for transparency and general information. It should be reviewed by a qualified legal professional before being relied on as legal advice or as a complete statement of legal compliance.
